© 2024, Let's Fly International LLC

© 2024 Let's Fly LLC
All right reserved. Let's Fly LLC is not an aircraft operator. All flights are operated by properly licensed air carriers.

Terms & Conditions

These Terms and Conditions (”Terms”) govern your use of and access to applications, websites, content, products and services (”Services”) made available all over the world, including but not limited to the United States of America or other countries such as in Europe and Latin America by Let’s Fly LLC., a company registered and existing under the laws of the United States (“Let’s Fly”, “Let’s Fly Apps”).

Under these Terms, your access and use of the Services constitute an agreement between Let’s Fly and you (“USER”). In the case that you do not agree with these Terms, you can no longer access or use the Services. These Terms expressively replace any previous agreement established between Let’s Fly and you. Let’s Fly may terminate this agreement or Services immediately, as well as interrupt the Services or deny access to the Services, at any time, in its sole discretion. Let’s Fly may alter the Terms periodically, by publishing an update of the Terms, as well as by changing the usage policies.

Your access after such publication will be considered as acceptance of said conditions established by Let’s Fly.

All of the information regarding this is available on our website, letsfly.app.

SERVICES

The Services constitute a technology platform, which enables users of Let’s Fly to search and hire – including through crowdsourcing mode – transportation and/or logistics services rendered by third-party companies, enrolled by Let’s Fly (“AIR CHARTER OPERATORS”).

THE USER ACKNOWLEDGES THAT LET’S FLY DOES NOT PROVIDE TRANSPORTATION OR LOGISTIC SERVICES. LET’S FLY WILL BE UTILIZED BY USERS TO REQUEST AND HIRE TRANSPORTATION OR LOGISTICS SERVICES OF AIR CHARTER OPERATORS. HOWEVER THE USER EXPRESSLY AGREES AND ACCEPTS THAT LET’S FLY DOES NOT HAVE ANY RESPONSIBILITY AND NEITHER WILL BE LIABLE TOWARDS THE USER DUE TO ANY FLIGHT REALIZED AND NOR BY THE EQUIPMENT UTILIZED FOR TRANSPORTATION. LET’S FLY, TO THE BEST OF ITS KNOWLEDGE, DECLARES THAT ALL AIR CHARTER OPERATORS AND THEIR RESPECTIVE AIRCRAFT HOLD EVERY DOCUMENT REQUIRED BY LAW. LET’S FLY IS AN INFORMATION TECHNOLOGY COMPANY WHICH DOES NOT PROVIDE DIRECT SERVICES TO THE USERS, ONLY CONNECTING THE PARTIES AND TRANSMITTING REQUIRED INFORMATION BETWEEN THE USER AND THE AIR CHARTER OPERATORS.

Accordingly, the USER chooses the given aircraft type and complies with the luggage allowance established by the AIR CHARTER OPERATOR. Neither excess luggage nor extra charges for excess allowance will be accepted. Excess luggage will not be carried due to security reasons.

The USER must be present 15 minutes in advance of each departure, under the penalty of transportation cancellation or full charge, if sharing the same Service with other people.

The AIR CHARTER OPERATOR cannot wait for the USER. Not appearing at the appointed time will result in full charges on behalf of the USER.

The USER must provide advance notification if they will carry animals, of which transportation will depend on authorization from the aircraft owner, which can refuse the transportation at its sole discretion, with the exception of the transportation of a trained dog to conduct a person with visual impairment (guide dog).

The USER cannot carry a firearm, in accordance with the rules established by the local civil aviation authorities, including the ANAC, the DGAC or the FAA.

If the USER doesn’t find a desired flight for a given destination, they can request a new flight (“CHARTER”), and offer the service to others potentially interested in the Service.

INSURANCE, RESPONSIBILITY, AND LICENSES

Let’s Fly warrants that the partners (AIR CHARTER OPERATORS) have all licenses, permits, authorizations, or approvals and registrations required or any other federal, state, or other regulatory agency required for the execution of this contract, including its current and valid certificates, and must comply with all the requirements and laws necessary to maintain its certificates.

The AIR CHARTER OPERATOR shall be fully responsible for aircraft at all times and shall maintain their operational control during the taxi, take off, landing, and termination of the operation, and may end the flight or refuse to initiate it without any consequential or incidental liability for loss, injury, damage or delay caused by such termination or refusal, if in their best view, the operation is being put in risk.

Every aircraft, regardless of its operational category, must have civil liability insurance coverage, corresponding to its registration category. Accordingly, all AIR CHARTER OPERATORS are certified by the local civil aviation authority and, therefore, provide compulsory civil liability insurance to USERS. As Let’s Fly has no relation with this service, the responsibility lies entirely with the AIR CHARTER OPERATOR.

FORMS OF PAYMENT, RIDER

For fast and secure payments we only accept Bitcoin Lightning Network Payments. We only accept Blink Wallet for Bitcoin transactions over the Lightning Network due to security resons and for the speed of the transaction. After the pilot has accepted the ride request, USER scans the QR Code provided by the pilot. Once the QR code is scanned and the transfer is completed, the ride has been purched and no cancelation or cashbacks are approved.

FORMS OF PAYMENT, PILOT

For fast and secure payments we only accept Bitcoin Lightning Network Payments. We only accept Blink Wallet for Bitcoin transactions over the Lightning Network due to security resons and for the speed of the transaction. After you, the pilot, has accepted the ride request, use the Blink Register provided buy us. Set the correct amount and create an invoice which will generate a QR code. Upon meeting with the rider, show the QR code for the rider to scan. Once the payment has been made you are ready for takeoff. When the QR code is scanned the ticket has been purched and no cancelation or cashbacks are approved.

You’ll receive your cashout within 24h in Bitcoin over the Lightning Network to your Blink Wallet. To be eligible to receive your cashout you need to provide us with a receipt for each ride.

USE LICENSE

Subject to the terms of this contract, Let’s Fly grants the USER a limited nonexclusive, revocable, and non-transferable use license to access and utilize the applications and website for personal, non-commercial use.

RESTRICTIONS

The USER cannot: (a) remove or copy the Services; (b) reproduce, modify, distribute, license, sub license, resell, transfer, and publish or exploit the Services in any other form.

OWNERSHIP

The Services and all relevant rights belong to Let’s Fly and do not entitle the USER to any rights, except those contracted herein.

USE LICENSE

The USER will create an account for personal use to utilize the SERVICES (“ACCOUNT”), whose registration requires the provision of personal information to Let’s Fly, such as: name, email address, and cell phone number, as well as password. The USER expressly agrees to maintain and keep the account information updated. If they do not comply with the provisions of this clause, the ACCOUNT may be blocked and Let’s Fly will have the right to terminate this contract. The User is responsible for every ACCOUNT access, and is obliged to maintain the secrecy of their password.

PURCHASE OPERATIONS

The purchase of individual seats realized through the Let’s Fly application or letsfly.app page requires a login and password. In the case of purchases realized “offline” – including those processed by the Customer Support team or Onsite Team – the USER will be asked to provide a valid email address to receive a reservation.

MANDATORY STOPS

All flights contracted by the USER are subject to stop-overs and mandatory technical breaks required to realize the full mission. Such information might or might not be available online on Let’s Fly website, application, and online reservation prior to department.

Let’s Fly will make its best effort to inform clients about potential stops before the flight.

USER CONDUCT

The SERVICES are available to USERS who are eighteen (18) years of age or older. USERS cannot authorize third parties to utilize their accounts, as well as they cannot authorize minors to utilize the AIR CHARTER OPERATOR’s services unless they are accompanied by the USERS themselves.

The inspection of the boarding of USERS accompanied by minors under eighteen (18) years shall be made by and under the responsibility of the AIR CHARTER OPERATOR. Parents’ judicial authorization will be required, in accordance with existing laws.

Under no circumstances may the USER assign or transfer their ACCOUNT to third parties. The USER agrees to comply with the law when using the SERVICES. On certain occasions, Let’s Fly may request that the USER provide proof of identity to access the ACCOUNT. If you refuse to provide this data, your access may be denied.

EMAIL AND TEXT MESSAGES

The USER agrees to receive text messages and e-mail with information regarding the SERVICES.

DEVICES

The USER is responsible for obtaining Internet network access required to use the Let’s Fly application and website. The USER is responsible for purchasing devices compatible with the application / site. Let’s Fly does not warrant that the SERVICES will be made available or will function properly should the Internet system fail.

APPLICATION AND WEBSITE

Let’s Fly application and letsfly.app website represent a specialized service which aims to optimize the process of contracting an air charter service and are not linked to any association of COMPANIES OR CIVIL AVIATION PILOTS. Let’s Fly acts exclusively as a service provider for scheduling / facilitating transportation of USERS and between AIR CHARTER OPERATORS registered by Let’s Fly. Through these systems Let’s Fly allows a USER to register and locate trips according to specifications defined by the USER in order to request the services to be provided in a more efficient way than conventionally. The AIR CHARTER OPERATOR, in turn, can register directly by sending all necessary documents to support [ at ] letsfly.app, pending an internal evaluation by Let’s Fly.

INTERRUPTION AND ERRORS OF APPLICATION AND WEBSITE

Let’s Fly does not guarantee that the application and website will always be available and that they will always be free of errors and therefore is not liable for damages caused to USERS due to any interruption in the functioning of the application / site.

The USER further agrees that Let’s Fly will not be liable for any damages or losses caused to its mobile device or any other electronic equipment as a result of the use of the application / website.

TARIFFS AND CANCELLATION AND RETURN POLICY

The fees will be charged according to the helicopter / plane chosen by the USER and will be displayed in the application. The transportation fee will be charged as per the reservation and in accordance with the cancellation scheme below.

TRANSPORTATION WILL BE CONFIRMED TO THE USER THROUGH THE APPLICATION / WEBSITE OR BY EMAIL AND SMS.

If necessary, for example, in case of problems with the online payment system (payment gateway), a boleto ticket will be issued to complete the payment.

A stadnard fee is charged upon cancellation by the USER. This cancellation fee varies per helicopter or airplane and will be charged immediately. Should the ride be cancelled by the PILOT, no cancellation fee will be bestowed upon the USER.

LIMITATION OF LIABILITY

Let’s Fly does not operate flights, acting merely as an intermediary which facilitates contracting of the air charter service. Thus, by accepting the terms of services, the USER acknowledges that Let’s Fly only facilitates the contact between the USER and AIR CHARTER OPERATOR, and the contracting of the services is done directly between the parties (user and the selected air charter company).

The USER further acknowledges and agrees that:

  1. Let’s Fly shall not be liable for acts and omissions of any USER or AIR CHARTER OPERATOR, or loss of commitment as a result of any act, discussions, among other events, including the effective fulfillment of the obligations assumed by USERS or AIR CHARTER OPERATORS among themselves;
  2. Let’s Fly cannot be held responsible for the loss, damage or lost objects inside the airplane or helicopter.
  3. By registering and using the services provided by the APPLICATION / SITE, the USER does so at their own risk. Let’s Fly recommends that every transaction be made with good judgment, and the USER must refrain from triggering any events that may potentially be harmful to themself; and

Let’s Fly will not be responsible for errors caused by the USER because of the non-conference of the value of the flight entered in the APPLICATION / SITE and approval of the payment of said value, the USER being the sole responsible for this process.

LET’S FLY IS NOT RESPONSIBLE AND WILL NOT BE LIABLE FOR ANY TYPE OF LOSS OR DAMAGE CAUSED DIRECTLY OR INDIRECTLY TO THE USER AS A RESULT OF: (i) ACCESS OR USE OF THE SERVICES OR DISABILITY OF THE SERVICES; OR (ii) ANY TRANSACTION MADE BETWEEN USER AND THE AIR CHARTER OPERATOR. LET’S FLY SHALL NOT BE LIABLE FOR ANY DELAY OR FAILURE TO EFFECTUATE THE SERVICES PROVIDED BY REGISTERED AIR CHARTER OPERATORS.

INDEMNITY

The User agrees to indemnify and hold Let’s Fly, its administrators, employees, and agents free from any claims, demands, losses, damages, and expenses, including legal expenses, arising out of (i) the use of the Services or (ii) breach of any provisions of this Agreement.

THE AGREEMENT VENUE

Any doubt arising or action arising from the present will be settled, by choice of the parties, at the Chamber of Commerce in Stockholm, Sweden.

GENERAL PROVISIONS

The USER agrees that this agreement and all of its amendments may be assigned automatically by Let’s Fly, at its sole discretion, by means of a notification sent to the USER within forty eight (48) hours in advance, to the e-mail address registered in the ACCOUNT.

If you have any questions, doubts, suggestions regarding the terms of the Above Agreement, please feel free to email us at support [ at ] letsfly.app.

The terms of this agreement overwrite any prior agreement between the Parties.

Last update: 2024 04 09